 |
|
|
|
|
|
How
do I make the hotel reservation? |
|
Select your preferred Star and/or
District and hit the GO button. You will then need to
select the dates and number of rooms in the Availability
page. Beyond which you will get a list of available
hotels as per your selection, along with the respective
tariff, profile, etc. You can then reserve the hotel
that suits you best.
Do not use several reservation systems at the same time.
Our server is New York's main hotel server, and we'll
try to reserve the hotel accommodation for you at the
most competitive price. Several reservations, if logged
in at the same time, increase the price of hotel accommodation
as they reduce the number of free rooms available. |
|
|
TOP
|
|
Can I
make a reservation directly with the hotel?
|
|
You can, but the prices displayed
on simplynewyork.co.uk are available only through us.
If you make the hotel reservation directly, you will
be charged 20% to 50% extra.
|
|
|
TOP
|
|
How frequently
are the hotel prices updated on simplynewyork.co.uk?
|
The prices are updated daily and are
the latest. As we are constantly negotiating with the
hotels listed on our site to offer you a definite price
advantage. Do visit regularly to track the latest Hot
Offers. |
|
|
TOP
|
|
Are there
any other charges I have to pay, other than what is shown
as booking price? |
|
No. The price mentioned on simplynewyork.co.uk is inclusive
of all taxes and service charges. However, in order
to cover our administration expenses, a £5 fee will
apply to bookings of 2 nights and less (per reservation
NOT per person). |
|
|
TOP
|
|
What if
I am afraid of sending my credit card information on the
net? |
|
All credit card payments made through
our payment gateway are completely secured. However,
in the rare case of you not wanting to send your credit
card information on the net, you can download the reservation
form, print it, complete it in black ink and fax it
to our central office in London: +44 (0)207 4309500.
Remember, we won't be able to process your request without
credit card information.
|
|
|
TOP
|
|
Is the
reservation guaranteed? |
|
Yes. After we send you 'Reservation
Completed' e-mail, rest assured, the room availability
is guaranteed.
|
|
|
TOP
|
|
Can I
change my hotel reservation? |
|
In
the event of you wanting to change either the dates,
number of rooms, hotel, etc. after the reservation is
made, you will have to pay alteration fees. Kindly get
in touch with us in case you need to change your reservation
or checkout our Terms
& Conditions. |
|
|
TOP
|
|
What if
I want to cancel my reservation? What are the charges?
How will I get my refund? |
|
Please refer to our Terms
& Conditions.
|
|
|
TOP
|
|
What if
the hotel I am interested in is on 'Request Booking',
and not immediately available? |
|
Simply, choose your preferred hotel
and click on the 'Fax Booking' button. Print the fax
booking form, fill it with black ink, clearly writing
the hotel name, number of adults and children, duration
of stay and the room types (if known), and fax it to
+44 (0)207 4309500.
Once a confirmation has been received for your requested
hotel, we will proceed with charging your card as agreed
in the original request. If we are unable to confirm
the initial requested hotel accommodation, an alternative
may be provided and an email notification will be sent
to you along with the details. The reservation will
be held for 48 hours for you to signify acceptance.
When we are in receipt of your acceptance, we shall
charge your card as agreed in the faxed booking form.
In the unlikely event of you not receiving a reply from
us within 48 hours, please re-submit your request.
|
|
|
TOP
|
|
|
|
|
|
